Writing a Crisis Communications Plan Before the Cameras Arrive
Crisis communications are won or lost in the first hour. Build the plan now: audiences, holding statements, fast approvals, spokespeople and dark sites.
Crisis Management
3 analyses in this discipline.
Crisis teams, decision-making under pressure, communications and exercises that test them.
Mass Notification Systems: What to Test Before You Need Them
Delivery rates flatter you. What to test in a mass notification system: contact data, channels, carrier filtering, who can send and two-way accountability.
Designing a Tabletop Exercise That Exposes Real Gaps
A tabletop that ends with everyone nodding has tested nothing. How to set objectives, write injects, run the room and turn the hot wash into real fixes.